How can we help?

You can sign up on our website, and once registered, you'll gain access to the dashboard where you can configure your AI assistant.

Initial setup usually takes about 30 minutes to an hour, and full customization for your business can be completed in a day.

Yes, you can either use your existing phone number or get a new one through First Wave AI.

You can easily configure call forwarding via your phone provider to direct unanswered or overflow calls to First Wave AI.

Yes, you can assign specific numbers to different departments or locations within your business to better manage call flows.

Conditional call forwarding allows calls to be forwarded to First Wave AI when your main line is busy or unanswered. You can set this up through your phone provider.

No, First Wave AI works with your existing phone system or VoIP service.

You can invite team members via email through the user management section of the dashboard, assigning roles such as Owner, Manager, or Staff.

Yes, you can set role-based access control to limit what each user can see or do within the dashboard.

You can connect your CRM via the integration settings in the dashboard or through Zapier if your CRM is not natively supported.

Yes, you can manage multiple office locations and assign different phone numbers to each location.

Yes, if you'd like to use a new number with First Wave AI, we can help port your existing number over.

You can manage your subscription and billing through the account settings section of the dashboard.

Our support team is available to guide you through the setup process and ensure everything is configured correctly.

Yes, First Wave AI integrates with tools like Google Sheets, Zapier, and many more for seamless automation.

First Wave AI is an advanced AI-powered phone assistant that helps businesses automate customer interactions, manage phone calls, and handle customer inquiries efficiently.

First Wave AI integrates with your phone system, answering customer calls, providing information, and managing inquiries with seamless human-like interactions. It also transfers calls to human staff when needed.

First Wave AI is ideal for businesses that handle large volumes of calls, such as service providers, customer support teams, sales departments, and more. Our solutions are especially effective for scaling businesses.

Our AI is built with cutting-edge technology, featuring customizable flows, seamless integration with your tools, and advanced learning capabilities to ensure every interaction is as natural as possible.

Yes! First Wave AI can integrate with most business phone systems and works with popular VoIP providers.

First Wave AI caters to industries like real estate, healthcare, legal services, hospitality, and customer service, offering tailored solutions for each industry's unique needs.

Yes, First Wave AI can be used worldwide, and we support multiple languages for global businesses.

First Wave AI currently supports English, Spanish, French, German, and more. We are continually adding more language options.

Absolutely! First Wave AI can handle an unlimited number of calls simultaneously, ensuring you never miss a customer inquiry.

Yes, we take security very seriously. First Wave AI is compliant with industry standards, including HIPAA and GDPR, to protect your data and customer information.

Simple is designed to be user-friendly and intuitive, while Complex is more robust and feature-rich. Both tools are great for creating websites, but Simple is ideal for beginners and small businesses, while Complex is better suited for larger organizations and developers.

Yes, but you'll still pay the remainder of the term for the plan you signed up for.

Yes, but you'll still pay the remainder of the term for the plan you signed up for.

Support is available 24/7 via email, chat, and phone. We're here to help you with any questions or concerns you may have.

Yes! You can invite clients or coworkers to collaborate on your projects, and they can upload their own content.

If First Wave AI encounters a question it can't answer, it will automatically escalate the call to a human agent or follow the customizable workflow you've set up.

First Wave AI integrates with a variety of phone systems, including VoIP services like Twilio, RingCentral, and traditional PBX systems.

Yes, we offer a free trial for new users so you can test out First Wave AI and see how it benefits your business.

Key features include AI-driven call handling, customizable workflows, call recordings, analytics, multi-language support, and integrations with CRM, Zapier, Google Sheets, and more.

Yes, you can fully customize the greeting, hold music, and responses based on your business needs.

Yes, you have full control over call management, deciding when the AI should answer versus when it should transfer to human staff.

Simple is designed to be user-friendly and intuitive, while Complex is more robust and feature-rich. Both tools are great for creating websites, but Simple is ideal for beginners and small businesses, while Complex is better suited for larger organizations and developers.

Yes, but you'll still pay the remainder of the term for the plan you signed up for.

Yes, but you'll still pay the remainder of the term for the plan you signed up for.

Support is available 24/7 via email, chat, and phone. We're here to help you with any questions or concerns you may have.

Yes! You can invite clients or coworkers to collaborate on your projects, and they can upload their own content.

Yes, First Wave AI integrates with major CRMs like Salesforce, HubSpot, and Pipedrive, as well as other third-party tools through Zapier.

You can customize call flows through our easy-to-use dashboard, where you can set rules for how different calls are handled based on caller data or input.

Yes, First Wave AI can automatically send text-back links via SMS to follow up with customers, provide more information, or confirm appointments.

You can set up First Wave AI to transfer the call to a human agent or department whenever a customer request requires human intervention.

Yes, you can customize the entire conversation flow, including greetings, responses, and escalation points.

Yes, every call is recorded, and you can access and review them at any time via the dashboard.

First Wave AI can handle appointment bookings by integrating with your calendar system, automatically scheduling and confirming appointments with your customers.

Yes, First Wave AI can switch between languages during the call based on the customer's preference.

You can update FAQs directly in the First Wave AI dashboard, and the AI will use this information to answer questions during calls.

Yes, you can configure First Wave AI to operate only during specific business hours or 24/7, depending on your needs.

Yes, you can run A/B tests on different call scripts to see which ones result in better customer engagement.

Yes, you have full control over the prompts and responses to tailor them to your business's branding and customer interaction style.

Yes, First Wave AI provides detailed analytics and insights into each call, allowing you to track engagement, conversion rates, and more.

We offer flexible plans starting at $99 per month for small businesses, with custom pricing for larger enterprises based on your call volume and feature needs.

There are no hidden fees. All features are included in the price, but premium integrations may incur additional costs.

Yes, we offer a 14-day free trial so you can test First Wave AI before committing to a plan.

Yes, you can easily upgrade or downgrade your plan at any time through the dashboard.

Yes, if you choose to pay annually, you will receive a 10% discount on your subscription.

Our basic plans come with a certain number of user accounts, and additional users can be added for $10/month each.

If you exceed your call limits, you'll be charged a small fee per additional call, or you can upgrade to a higher-tier plan to accommodate more calls.

Yes, you can cancel your subscription at any time. If you've paid for a year, we'll prorate the remaining months and issue a refund.

Our pricing is industry-agnostic, but we do offer custom pricing