Easy AI for Calls, Chat, & Email
First Wave AI is the easiest way to add AI to your calls, chat, and email. From inbound support to outbound lead generation, our tools automate every conversation, across every channel.
First Wave AI centralizes knowledge, and uses AI to speak directly with customers
Actionable Insights
Track and analyze customer interactions in real time across calls, emails, and chats. Get detailed insights on response times, engagement trends, and customer satisfaction, empowering you to refine and optimize communication strategies.
Conversational Intelligence
Leverage advanced AI-driven conversation metrics, from intent recognition to sentiment analysis. Gain a deeper understanding of what your customers need, improving responses and driving higher satisfaction rates.
SEO & AI Performance Metrics
Measure the precision and effectiveness of your AI assistants with data on call completion rates, successful intent recognition, and feedback on conversation quality. Ensure that your AI performs at the top level, always.
Seamless CRM Integrations
Integrate easily with your existing CRM or ERP systems to streamline customer data management. Centralize all customer interactions in one place, keeping data accessible and actionable across all departments.
Personalization at Scale
Customize conversations with clients, tailoring responses based on individual preferences and interaction history. Offer a personalized experience without the need for manual handling, improving customer loyalty and satisfaction.
Canonical URL
Collect essential insights about how visitors are using your site with in-depth page view metrics like pages, referring sites, and more.
Leverage the Tools You Love
Build and customize your AI-driven communication platform with ease. Integrate with familiar tools, import data seamlessly, and create a tailored user experience that matches your brand's needs.
Platform Optimization
Continuously improve customer interactions with AI-driven insights into response times, interaction paths, and client preferences. Optimize communication flow and enhance user experience across every touchpoint.
Compliance & Privacy Management
Stay compliant with industry standards by providing a customizable cookie banner and privacy controls. First Wave AI ensures that user data is handled responsibly, aligning with data privacy regulations.
Branded Domain Customization
Strengthen your brand presence by using a custom domain for all customer interactions. Keep your communications professional and consistent with a branded experience that your clients trust.
